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New Concept Security

Health Care Services

Healthcare and NHS security, round the clock.

Hospital security, patient watch and portering for the NHS, care homes and private healthcare.

Security officer and a nurse at a hospital emergency entrance

Overview

NCS provides expert healthcare security services nationwide. We operate round the clock, 365 days a year, to support NHS and private hospitals, health centres, GP surgeries, dental practices, care homes and walk-in centres. Our range includes static and mobile hospital security guards, key holding, and opening and locking of buildings. We have particular expertise in hospital security for violent patient schemes, where the emphasis is on protecting staff and members of the public.

The NHS, private hospitals, care homes and healthcare sectors have particular security requirements. NCS offers a full range of site protection services designed to safeguard doctors’ surgeries, health premises, residential care homes, hospitals and surgeries. We can secure your staff, patients and visitors, and help keep hospital or healthcare premises safe.

We can offer a range of 24-hour security services designed to protect NHS, hospital and healthcare premises and assets.

What the service covers.

  • Static guards and night watch for A&E and casualty departments, and surgeries
  • A visible on-site presence to deter assaults and anti-social behaviour
  • Support and safeguarding of staff and patients
  • Mobile security guards visiting healthcare premises and protecting assets
  • Security and management of controlled areas, medicines and specialist medical equipment
  • Theft and loss protection from hospitals and surgeries
  • Full security management of NHS healthcare and private sector hospitals
  • Services to deter theft and vandalism from NHS and health premises
  • Alarm, CCTV and security systems for hospitals, NHS premises, care homes and medical premises

Premises we tailor for.

  • Large-scale NHS hospitals
  • Cottage hospitals and specialist treatment centres
  • Private sector hospitals and treatment centres
  • Walk-in centres and emergency medical centres
  • Elderly and residential care homes
  • Doctor surgeries and practices
  • Dental surgeries
  • Support for hospital administrators, care managers and facilities managers

Patient watch.

Each member of our patient watch team has years of experience in mental health as well as professional security. They treat patients with dignity and respect, and stay conscious of particular requirements.

Our crew is there to support your medical team in an emergency and to assist them in any way they can. Patient watch is not limited to a hospital ward. Our security personnel can also assist paramedics and ambulance staff with transporting a violent patient to or from hospital.

All our patient watch staff are fully licensed by the Security Industry Authority. They have received restraint training for instances where a patient poses a physical threat to themselves or others. Each member of the team has an enhanced DBS check and can be relied upon to act with due care and discretion.

Portering.

Porters are one of the often unrecognised teams that keep a hospital running. They are as fundamental to a patient’s care as fleet drivers are to a retail supply chain.

For NHS staff, waiting lists and the risk of burnout have heightened the demand for agency staff to backfill posts. NCS provides hospital portering services to several NHS hospitals throughout the UK.

With a focus on a professional, efficient and dynamic service, our porters support smooth transport to departments and wards site-wide. Porters are one of the only non-clinical teams whose patient care can directly affect a patient’s experience, and a better patient experience is linked to better health outcomes.

Speak to the team.

Full details on health care services, and how we can help you in particular.

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Get a quote for health care services.

No-obligation quotes for every service. The control room answers 24 hours a day, 365 days a year.